Samsung ML-2525 Reviews
Ratings
Category: Office Product
Brand: Samsung
Model: ML-2525
Availability: Usually ships in 1-2 business days.
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Samsung ML-2525 Customer reviews
Samsung ML-2525 Review by donalj
This is a great little printer: fast, quiet, nice quality prints. The problem with this printer is the cost of the toner. $70 for 2500 copies is absurd! Samsung reasoning seems to be "sell the printer really cheap and then make a bundle by screwing buyers on the toner."
Samsung ML-2525 Review by Mr. T (Rockville, MD United States)
My frustration level with this printer and Samsung customer service is at blood vessel bursting levels so I will try to calm down as I write this review. First, I have had this printer for about 4 weeks before it has stopped working. I printed less than 30 pages. A fuser-error code appears and the pop up advice to shut it off to cool down does not work. I called customer service 4 times today. With each agent on the desk, I received different answers on how to proceed with a repair/refund. Some agents were simply moronic, some pleasant and helpful. An agent informed me that I could simply request a full refund and all the agents are aware of this. When this agent walked my call over to his supervisor to assist me with this refund, thinking this would be a nice gesture, she told me that they do not offer refunds. Another agent suggested I drive the printer to Long Beach CA for a repair since they will not send me an shipping label as there is a repair facility nearby. I live on the east coast. When I called the shop nearby I heard an earful about Samsung products and service and was advised to buy HP or Brother next time.
Five minutes ago another repair shop 22 miles away called my office to inquire how they could be of assistance with my broken camera. Thank you Samsung!
Samsung ML-2525 Review by neil
printer was initially inexpensive to purchase, print quality is good, speed is good.
BUT, the replacement cartridge was expensive at $92 and it claimed to average 1500 sheets.
i was able to get only about 700 sheets out of it before it was empty - just a few hundred more than the cartridge that came with the machine and less than half of the claimed average.
i'm not sure if this was a lemon of a replacement cartridge but samsung support was unwilling to replace it for me as the cartridge is considred a 'consumable'.
so far this machine is more expensive to operate than the old inkjet i was using prior- at about 13 cents per sheet.
i'm considering returning this machine as it so far is not doing the job it was claimed it could do.
More Reviews...
Samsung ML-2525 Monochrome Laser Printer Technical Details
- It's especially useful if you handle a high volume of web-based information
- The Print Screen function is a quick and easy way to print the contents of your screen
- The ML-2525 features a sleek, streamlined design which adds a sophistication without taking up more than its fair share of room
- With speed options from up to 24 ppm, and resolution up to 1,200 x 600 dpi,
- The ML-2525 offers the flexibility to meet all your daily print requirements
- Item Dimensions: 10 x 17 x 18 inches; 19 pounds
- Brand: Samsung
- Model: ML-2525
- Product Type: Office Product
...Read more...
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